FAQ
WHERE ARE YOU LOCATED? We are located in Barcelona. All products and designs are made in the same location. HOW DOES RUFF WAS MADE? Ruff was completely made by 3D printing. WHAT MATERIAL WAS IT MADE WITH? Ruff Lamps are currently produced using 100% recycled PLA (polylactic acid) PLA is a type of plastic made is made from corn starch and is 100% biomass resource. This specific PLA is produced in the Netherlands. WHAT KIND OF BULB CAN I USE IN MY LAMP? Use a 2200-2400K. ITEM HAS ARRIVE DAMAGE We are sorry to hear that your order has arrived damaged. Please contact us as soon as possible at info@minawright.com with your name, proof of purchase, description, order number, and a picture of the fault. Once we have processed your request, we will send you a replacement piece.
Shipping
It will take around 3-5 business days before your order is shipped. Your package will arrive between 7 and 10 days later. Items are shipped directly from the European Union, depending on your location estimated dates might vary.
You will receive a confirmation email once your order has been processed.
Terms & Conditions
These Terms and Conditions outline the rules and regulations for using our website and purchasing our designs. By accessing this website and/or purchasing our products, you agree to be bound by these Terms and Conditions. GENERAL By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. PRODUCTS & SERVICES All Designs offered are originally created by Mina Wright. All products are handmade and may have slight variations in texture, and design. We reserve the right to modify or discontinue the product at any time without notice.
ORDERS & PAYMENTS By placing an order, you are offering to purchase a product subject to these Terms. All orders are subject to availability and confirmation of the order price. We offer payments by Visa, Mastercard, Amex, Credit Card, Debit Card, and PayPal. All payments must be received in full before the product is shipped. RETURN & REFUNDS Unfortunately, we do not accept refunds. We reserve the right to refuse any return. INTELLECTUAL PROPERTY All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of minawright.com Designs and is protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Privacy Policy
PRIVACY Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices. LIMITATION & LIABILITY All our designs shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services. CHANGES TO TERMS & CONDITIONS We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. GOVERNING LAW These Terms and Conditions are governed by and construed in accordance with the laws of Spain, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location. By using our website and purchasing our products, you agree to these Terms and Conditions.